IHMS HMO | Leading HMO in Nigeria | Affordable and Reliable Health Insurance Company in Nigeria.
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Facebook
Twitter
Youtube
Instagram
Linkedin
Whatsapp
Home
Our Plans
Corporate
SMEs
Retail
Stand alone
News
Contact Us
Get a Quote
+ (234) 812 101 0100
Facebook
Twitter
Youtube
Instagram
Linkedin
Whatsapp
Home
Our Plans
Corporate
SMEs
Retail
Stand alone
News
Contact Us
Get a Quote
Please enable JavaScript in your browser to complete this form.
1. Name of Organization/ Employer
Sex
Male
Female
Highest education
Primary education
Secondary education
Diploma
Graduate
Post graduate
Marital status
Single
Married
Others
How long have you been on IHMS scheme?
below 2years
2 - 5 years
6 - 10 years
>10 years
Did you use the scheme this year (2021)?
Yes
No
If yes, what for? (tell us what you sought care for)
2. How familiar are you with your plan coverage and benefits?
Highly familiar
Moderately familiar
Slightly familiar
Not familiar at all
3. Are you aware of the exclusions?
Yes
No
4. How satisfied are you with services received under the IHMS Plan?
Extremely satisfied
Very satisfied
Satisfied
Fairly satisfied
Not satisfied
5. How quickly were your concerns/needs attended to?
Very quickly
Moderately quickly
Slightly quickly
Not quickly
Not attended
6. How do you rate the quality of our services in terms of meeting your perceived needs?
Extremely satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Extremely dissatisfied
7. Overall how do you feel about accessibility of our customer service/contact centre?
Highly accessible
Moderately accessible
Somehow accessible
Difficultly accessible
Never accessible
8. Rate the performance of your health care facility (Hospital)
Very Good
Good
Average/fair
Poor
Very Poor
9. How likely is it that you will recommend IHMS to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
10. Any comments or recommendation?
11. In the light of your comment/recommendation, if you feel we need to reach you to resolve a complaint, kindly provide your phone number, (Optional)
Submit
1. Name of Organization/Employer
Sex
Other
Male
Female
Highest education
Primary education
Secondary Education
Diploma
Tertiary Education
Marital status
Single
Married
Others
How long have you been on IHMS scheme?
below 2years
2 - 5 years
6 - 10 years
>10 years
Did you use the scheme last year (2021)?
Yes
No
If yes, what for? (tell us what you sought care for)
2) How familiar are you with your plan coverage and benefits?
Highly familiar
Moderately familiar
Slightly familiar
Not familiar at all
3. Are you aware of the exclusions?
Yes
No
4. How satisfied are you with services received under the IHMS Plan?
Extremely satisfied
Very satisfied
Satisfied
Fairly satisfied
Not satisfied
5. How quickly were your concerns/needs attended to?
Very quickly
Moderately quickly
Slightly quickly
Not quickly
Not attended
6. How do you rate the quality of our services in terms of meeting your perceived needs?
Extremely satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Extremely dissatisfied
7. Overall how do you feel about accessibility of our customer service/contact centre?
Highly accessible
Moderately accessible
Somehow accessible
Difficultly accessible
Never accessible
8. Rate the performance of your health care facility (Hospital)
Very Good
Good
Average/fair
Poor
Very Poor
9. How likely is it that you will recommend IHMS to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
10. Any comments or recommendation?
11. In the light of your comment/recommendation, if you feel we need to reach you to resolve a complaint, kindly provide your phone number, (Optional)
Send
